Successfully reported this slideshow.
We use your Verifieduser profile and activity data to personalize ads and to show you more relevant ads.
2017 holiday survey
Retail in transition
Economic outlook
& holiday spending
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 3
Holiday shopping season accounts for more than on...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 4
82%
66%
64%
67%
71%
68%
71%
59%
41%
51%
62%
59%
6...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 5
Current Household Financial Situation
15%
24%
21%...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 6
Gifts only represent one third of average holiday...
Holiday shopping:
What, where and when?
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 8
22.0
23.1
21.5
18.2
16.8
14.7
12.8 12.9 13.4 13.7...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 9
27% I prefer to buy gifts that are an experience ...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 10
51%
49%
47% 49%
35%
40%
29%
39%
27%
33%34%
36%
2...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 11
Percent of average anticipated gift spend
Source...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 12
Give indulgent
gifts 53%
Prefer to buy gifts tha...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 13
51%
44%
27% 28%
45%
55%
24%
21%
20%
20%
15%
19%
...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 14
Early
Before October/ October/
November, before
...
Shopping by age,
income & education
level
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 16
Higher income shopper segments ($100K+) are expe...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 17
Spending also varies with age, rising through th...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 18
GenXers and higher income households (>$100K) pl...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 19
61%
58%
52%
48%
33%35%
38%
43% 46% 46%
4% 4% 5% ...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 20
Internet leads among all income levels and age g...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 21
Ability to interact with product, avoid shipping...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 22
69%
63% 65%
74% 71% 71%
78% 80%
70%
Convenience ...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 23
54%
39%
55%
64%
Overall High school or
less
Four...
Digital influence:
Use of online and mixed channels
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 25
Online pulls ahead as the destination for spend ...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 26
Key store attributes driving retail format prefe...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 27
50%
36% I prefer shopping in the physical store ...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 28
75%
75%
68%
62%
61%
59%
52%
48%
40%
32%
20%
19%
...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 29
67%
65%
63%
60%
59%
57%
56%
54%
48%
36%
35%
30%
...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 30
64%
67%
68%
67%
67%
69%
60%
61%
67%
Browse onlin...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 31
Smartphone shoppers most often turn to dedicated...
Retailer policies:
Shipping & returns
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 33
72%
44%
42%
31%
30%
13%
Free shipping
Easy retur...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 34
More Important…
Fast
Shipping
12%
Free
Shipping
...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 35
$5.6
$3.8
$1.6
$0.6
On average, would pay an ext...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 36
43%
Likely to do store pick-up for
certain items...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 37
Home appliances, electronics and clothing top th...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 38
67%
63%
51%
41%
32%
22%
7%
Can return item to an...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 39
42% I know things will eventually go on sale so ...
2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 40
About the survey
This survey was developed by De...
Upcoming info
Loading in …5
×
1,231,008 views

Published on

2017 holiday surveyCopyright © 2017 Deloitte LLP. All rights reserved. 40
About the survey
This survey was developed by Deloitte and conducted online by an independent research company between September 6-18,
2017. A national sample of 5,085 consumers aligned with the US Census for age and income was polled which has a margin of
error for the entire sample of or minus one to two percentage points.
About the Deloitte Center for Industry Insights
The Deloitte Center for Industry Insights is the research division of Deloitte LLP’s Consumer and Industrial Products practice.
The Center’s goal is to inform stakeholders across the consumer business and manufacturing ecosystem of critical business
issues, including emerging trends, challenges, and opportunities. Using primary research and rigorous analysis, the Center
provides unique perspectives and seeks to be a trusted source for relevant, timely, and reliable insights. To learn more, visit
www.deloitte.com/us/cb and www.deloitte.com/us/manufacturing.
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its
network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent
entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to
one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States
and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public
accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.
This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting,
business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for
such professional advice or services, nor should it be used as a basis for any decision or action that may affect your
business. Before making any decision or taking any action that may affect your business, you should consult a qualified
professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.

Published in: Business, Marketing
  • Hidden Messages From The Universe. Free report reveals the secret guidance the Universe wants you to know so you can unlock the magical life you were BORN to live! ▲▲▲ http://t.cn/AiuvUCDd
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • 12 Signs From The Universe When You Are On The... ▲▲▲ http://scamcb.com/manifmagic/
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • How we discovered the real reason nice guys don't get laid, and a simple "fix" that allows you to gain the upper hand with a girl... without changing your personality or pretending to be someone you're not. learn more... ★★★ http://t.cn/AiurDrZp
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • How we discovered the real reason nice guys don't get laid, and a simple "fix" that allows you to gain the upper hand with a girl... without changing your personality or pretending to be someone you're not. learn more... ●●● http://t.cn/AijLRbnO
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • We called it "operation mind control" - as we discovered a simple mind game that makes a girl become obsessed with you. (Aand it works even if you're not her type or she's already dating someone else) Here's how we figured it out...  http://t.cn/AijLRbnO
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
トピックの詳細

www.cialis-viagra.com.ua

https://topobzor.info

×