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EMPLOYEE
NET PROMOTER
SCORE
Everything you need to
know about the
eNPSSTANDS FOR EMPLOYEE
NET PROMOTER SCORE
Originally a way to measure customer
loyalty, it’s now used to measure
employee loyalty.
9
0 1 2 3 4 5 6 7 8 10
“On a scale from 0-10, how likely are
you to recommend this organization
as a good place to work?”
...
Answers are broken down between
Detractors(0-6), Passives(7,8), and
Promoters(9,10).
0 1 2 3 4 5 6 7 8 9 10
PASSIVESDETRAC...
People who score 7 or 8 aren’t counted,
because they’re considered neutral.
eNPS=
% Promoters - % Detractors
IMPROVE YOUR
NET PROMOTER
Get 5 ridiculously simple
ways to improve your
eNPS score.
Get the Guide!
SCORE
Your score can range from
-100 to +100
Anything between +10 and +50 is
considered a good score
TIP!
Ask promoters to help you
with employee referrals
eNPS is a metric that
should be continuously
improved
Always follow up with a
to get qualitative feedback.
“WHY”
Learn how to be a

BETTER BOSS
View the State of Employee Engagement, a real-time report
with tons of helpful tips for man...
DOWNLOAD PDF
DOWNLOAD THIS SLIDESHARE
Keep a copy of this presentation
IMPROVE YOUR
NET PROMOTER
Get 5 ridiculously simple
ways to improve your
eNPS score.
Get the Guide!
SCORE
Curious about the first step to take to be a better manager?

Try Officevibe now and start inspiring your employees!
Visit ...
YOU’LL LOVE THESE SLIDESHARES:
Upcoming info
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Everything You Need To Know About The Employee Net Promoter Score

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Discover everything you should know about the employee net promoter score. Find out what it is, how to calculate it and how to improve it.
Content by Officevibe, the simplest tool for a greater workplace.
https://www.officevibe.com/

Published in: Leadership & Management
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Everything You Need To Know About The Employee Net Promoter Score

  1. 1. EMPLOYEE NET PROMOTER SCORE Everything you need to know about the
  2. eNPSSTANDS FOR EMPLOYEE NET PROMOTER SCORE
  3. Originally a way to measure customer loyalty, it’s now used to measure employee loyalty.
  4. 9 0 1 2 3 4 5 6 7 8 10 “On a scale from 0-10, how likely are you to recommend this organization as a good place to work?” People are asked:
  5. Answers are broken down between Detractors(0-6), Passives(7,8), and Promoters(9,10). 0 1 2 3 4 5 6 7 8 9 10 PASSIVESDETRACTORS PROMOTERS
  6. People who score 7 or 8 aren’t counted, because they’re considered neutral. eNPS= % Promoters - % Detractors
  7. IMPROVE YOUR NET PROMOTER Get 5 ridiculously simple ways to improve your eNPS score. Get the Guide! SCORE
  8. Your score can range from -100 to +100
  9. Anything between +10 and +50 is considered a good score
  10. TIP! Ask promoters to help you with employee referrals
  11. eNPS is a metric that should be continuously improved
  12. Always follow up with a to get qualitative feedback. “WHY”
  13. Learn how to be a
 BETTER BOSS View the State of Employee Engagement, a real-time report with tons of helpful tips for managers to engage their teams. See The Live Report
  14. DOWNLOAD PDF DOWNLOAD THIS SLIDESHARE Keep a copy of this presentation
  15. IMPROVE YOUR NET PROMOTER Get 5 ridiculously simple ways to improve your eNPS score. Get the Guide! SCORE
  16. Curious about the first step to take to be a better manager?
 Try Officevibe now and start inspiring your employees! Visit Officevibe
  17. YOU’LL LOVE THESE SLIDESHARES:
https://monaliza.kiev.ua

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